Privacy Policy

Last updated: 28 September 2026

Reward.ai ("Reward.ai", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, protect, and otherwise process information when you visit or use https://rewardai.in and interact with our website, services, resources, and contact forms.

This Privacy Policy applies to information collected through the Reward.ai website. It does not automatically apply to information processed through third-party websites, platforms, or services that may be linked from our website.

1. Information We Collect

We collect information that you voluntarily provide to us and certain technical information generated when you use our website.

Information you provide

When you submit an enquiry through our contact form, we may collect:

• Name
• Work email address
• Organization or company name
• Company size
• Service or solution you are interested in
• Message or other information you choose to provide

Technical and usage information

We use Google Analytics 4 to understand how visitors use our website. Depending on applicable settings and your browser or device, this may include information such as page views, approximate location, browser and device information, session information, and website interaction events.

2. How We Use Personal Information

We may use information we collect to:

• Respond to enquiries and requests submitted through our website.
• Communicate with you regarding products, services, or requirements you have asked about.
• Understand and improve our website, content, products, and services.
• Maintain website security and prevent misuse, spam, or fraudulent activity.
• Maintain internal records relating to website enquiries.
• Comply with applicable legal, regulatory, accounting, or security requirements.

3. Contact Enquiries

Information submitted through the Reward.ai contact form is stored in our website administration system so that we can manage and respond to enquiries.

Contact enquiries may also generate an email notification to contact@rewardai.in.

We use the information contained in an enquiry for the purpose for which it was submitted and for related business communication.

4. Google Analytics

Reward.ai uses Google Analytics 4 ("Google Analytics") to understand website traffic and usage patterns.

Google Analytics may collect information such as approximate geographic information, browser and device information, session statistics, page interactions, and analytics identifiers. Google Analytics also uses first-party cookies and similar technologies for measurement.

Our current website implementation uses Google Analytics for website measurement and lead-event measurement. The contents of contact-form submissions are not intentionally sent to Google Analytics as form data.

5. Cookies and Similar Technologies

Reward.ai may use cookies and similar technologies that are necessary for website functionality, security, analytics, or understanding how visitors interact with the website.

Google Analytics may place or read analytics-related cookies to distinguish users and sessions for measurement purposes.

You can generally control or delete cookies through your browser settings. Depending on your location and applicable law, certain forms of analytics or non-essential tracking may also require your consent.

For more information about cookies used on the website, please see our Cookie Policy.

6. Legal Basis and Applicable Law

Depending on the circumstances and applicable law, Reward.ai may process personal information based on your consent, your request for services or communication, legitimate business purposes where permitted, compliance with legal obligations, or other lawful grounds available under applicable law.

Reward.ai operates from India and seeks to handle personal data in accordance with applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023 and applicable rules and regulations as they come into force and apply to the relevant processing activity.

7. Data Sharing and Disclosure

We do not sell your personal information.

We may share or provide access to information with service providers that help us operate the website, hosting infrastructure, email delivery, analytics, security, or other business functions, where reasonably necessary for those purposes and subject to applicable requirements.

We may also disclose information where required by law, regulation, legal process, governmental request, or where reasonably necessary to protect the rights, security, property, or operations of Reward.ai, our users, or others.

8. Data Storage and Retention

Personal information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, to manage legitimate business records, resolve enquiries, maintain security, or comply with applicable legal and regulatory requirements.

The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

Reward.ai uses reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including rights to request information about processing, correction of inaccurate information, erasure where applicable, withdrawal of consent where processing is based on consent, and grievance redressal.

Requests relating to your personal information may be submitted to:

Email: contact@rewardai.in

11. Third-Party Websites

Our website may contain links to third-party websites or platforms, including professional or social-media platforms. Those websites operate under their own privacy policies and terms.

12. Children's Privacy

Our website and services are intended for business and professional audiences. We do not knowingly seek to collect personal information from children through the website.

13. International Visitors

Visitors may access our website from countries outside India. Depending on the services and infrastructure involved, information may be processed by service providers in jurisdictions other than the country in which you are located.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements, or privacy practices.

When changes are made, the updated version will be published on this page with a revised "Last updated" date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Reward.ai
Email: contact@rewardai.in
Website: https://rewardai.in